" Fantastic, great customer service, quality items, will definitely use you again. "
New Simon Drew products
now in stock
For anyone wanting to post a last minute gift, we are offering a basic wrapping service free of charge.
So you can place an order with us and we will wrap it and send it to wherever you need it go, all ready wrapped.
(Please e-mail or phone us when you order to request wrapping.)
" Very, very happy - ie it arrived the next day. Thank you so much for your excellent service."
"The staff are really lovely, excellent customer servise is hard to find these days but Metamorphosis are no.1"
CONTACT AND INFO.
If no one answers, please leave an answer phone message and we will get back to you.
If you are ordering for Christmas, please order by
10am on Tuesday 20th December if you are paying the standard £3.95 postage and
10am on Wednesday 21st if you are paying the £5.95 postage option.
Orders will usually be dispatched within 24 hours,
and definitely no longer than 4 days.
Due to recent price increases and size restrictions at Royal Mail, we are adding extra options for delivery. We reserve the right to use the most cost effective method; either Royal Mail signed for, or a carrier (also signed for).
£3.95 for standard delivery (3-5 days)
Or if you need it quickly:
£5.95 for first class (1-2 days)
And we are still offering free collection at Mace in St.Ives. (See below)
These postage and packing prices are for U.K. orders only.
We are happy to send parcels elsewhere, but the postage charge for International orders varies greatly depending on weight and country. For heavy items we will have to add a surcharge. Please contact us before you order to find out delivery costs.
We take great care to package the items well, but in the event of you receiving a damaged item, please phone us on the day you receive it to arrange a replacement.
We are pleased to be able to offer a collection service for customers
local to St.Ives, Cambridgeshire.
Buy on-line and select local collection at the checkout stage.
You will be able to collect your order from
Mace, 2B Foundry Walk, St.Ives, Cambs.
We will e-mail or phone you as soon as it gets there.
We are very grateful to Mahesh and his staff for this service.
Existing customers log in above.
New customers create an account during checkout.
"In my opinion Metamorphosis do something that not many other online sellers do and that's real old fashioned customer service ...."